"The EFQM part of the project, looking at our own businesses, opened up new horizons for the managers within the company..."
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Introduction

Bathroom 2000 was an ambitious project targeted at identifying the current position and requirements of the UK Bathroom Industry. It was particularly relevant with the industry facing increasing competition from overseas.

For it to be successful, it required the support of the Department of Environment (DOE) and the industry trade association the British Bathroom Council (now the Bathroom Manufacturers Association), and the collaboration of competing manufacturers within the industry.

Project Summary

The project set out to identify current best practices within the sanitary ware industry and the relative competitiveness of the UK sector in meeting its own needs and the needs of customers. The scope to develop the roles and services of the trade associations was also considered.

The project was initiated by the sector trade association and actively supported and funded by its members and the DOE over a period of 9 months.

The main programme objectives were to:

  • determine the current status of the Bathroom manufacturing sector
  • develop a programme which would drive the sector as a whole forward towards 'best practice' standards
  • further develop the trade association service portfolio to provide the best possible service to its members
  • prove to the industry that collaboration does not necessarily involve losing competitive advantage.

 

Testimonial

"The project was a most interesting and stimulating one for it not only looked at our industry and how our industry related together, but also at the performance of our own companies and how we could improve them to the benefit of both our own businesses and to the industry in general."

"The EFQM part of the project, looking at our own businesses, opened up new horizons for the managers within the company and this was a refreshing and stimulating opportunity to assess our performance, not in the industry but against other world beating companies."

Roger Cooper, Managing Director, Ideal Standard