Process Improvement

We work with you to help develop and improve processes that, over time, may have become constrained by inefficient workarounds and the development of departmental silos.

Our approach helps you establish:

Why you need to improve

  • Clarifying the vision for how you see your business working in the future
  • Mapping existing process to identify opportunities for improvement
  • Considering where IT systems and human resources can be improved

Where you need to improve

  • Using a Balanced Scorecard approach to help prioritise improvements
  • Process improvement workshops to develop new processes

How to achieve the improvements desired

  • Developing a plan for change
  • Obtaining buy-in from your team
  • On-going support, review and measurement

Areas we can help you with include:

  • Benchmarking your business against the EFQM business excellence model
  • Continuous improvement
  • Customer/supplier management
  • Interim management
  • Lean manufacturing
  • Process analysis and re-engineering
  • Supply chain management
  • Training in teamworking and best practice techniques

Click here to see some examples of how we have helped clients in this area or contact us to discuss your requirements.

Case Study

Hodge Equity Release

Hodge Equity Release

A review of the processes and systems within a division of a high street bank, resulting in clear process improvement opportunities, and a specification and business case for a new IT system. Read more...

Case Study

BFPA logo

Fluid Power Manufacturers and Distributors

EFQM self assessment with the British Fluid Power Association and its members. Read more